The NHBRC warranty fund was established to cover consumers against major and defined structural defects for a period of up to five years. Enrolling your new home with the NHBRC is not only a statutory requirement but also affords consumers protection against contractors who deliver substandard design, workmanship and poor quality materials.
As a housing consumer you have the right to:
• Within 3 months, instruct your builder to rectify non-compliance or deviation from the terms, plans
and specifications of your mutual building agreement.
• Within 12 months, instruct your builder to repair roof leaks attributable to workmanship, design or materials.
• Within 5 years, instruct your builder to rectify major structural defects identified in the home which have been caused
by non-compliance to technical building standards.
In the event that a builder is unable or unwilling to rectify reported defects, the NHBRC can rectify the defects, following the completion by the consumer of a complaint and conciliation process.