About

What is the NHBRC?
Vision
Mission
Statement of values

What is the NHBRC?

The National Home Builders Registration Council was established in terms of the Housing Consumer Protection Measures Act, 1998 (Act No. 95 of 1998). The Council is mainly established to protect the interest of housing consumers, and to regulate the home building industry.

Before the commencement of the Housing Consumer Protection Measures Act, 1998 (Act No. 95 1998) a National Home Builders Registration Council (Pty) Ltd was established as a section 21 non-profit making company. It's main objective was to promote the common interests of persons occupied in the business or profession of home building, through the regulation of the home building industry. The section 21 company, placed little emphasis on the housing consumer, but the Act explicitly protects housing consumers.

In August 1995 the NHBRC (Pty) Ltd established another company called the National Home Builders Registration Council Fund (Pty) Ltd. The main objective of this company was to establish an indemnity fund to promote the interests of gratia basis to finance the rectification of defects in housing units in circumstances where contractors were either unable or unwilling to do so.

On the 26th March 2001 a statutory council was installed, in accordance with the provisions of the Housing Consumers Protection Measures Act, 1998 (Act No. 95 1998). The two former section 21 companies were consequently dissolved on the said date, and all their assets and liabilities were transferred to the statutory council.

Vision

To be a world-class organisation which protects housing consumers and regulates the home building industry.

Mission

To protect housing consumers by monitoring quality standards in the home building industry.
To provide assistance to housing consumers in circumstances where major structural defects occur and where home builders fail to meet their obligations in terms of the Act.
To build the capacity of the home builders through a national training programme, with specific emphasis on the historically disadvantaged.
To provide technical and management support to Provincial Housing Departments and Local Authorities.
To grow and sustain the warranty reserve.
To educate the housing consumers and home builders about their rights and obligations.
To provide excellent customer care service

Values

Customer service excellence
Accountability, responsibility and transparency
Honesty, integrity, objectivity and mutual respect
Learning and caring organisation